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Privacy policy

This privacy policy outlines how AcePhysio Ltd uses and protects any information that you give when

you use the website.

Your privacy is of the utmost importance to AcePhysio and your e-mail address or any other personal

details will never be sold to third parties.

When you make a purchase from the website we collect and store the following information:

  • your e-mail address

  • your name

  • your home or work address

  • your phone number if you provide one


Once you start using the website we also collect the following information:

  • the history of the questions you've answered

  • any comments you've made about the questions

  • any notes you've made

  • any messages or feedback you've sent to the admin team

  • details of when you login including the time/date and IP address


All this information is stored on our secure servers. We do not have access to, collect or store any

credit/debit card details. The payment system is provided by Stripe and is separate from the


Users have the option of participating in a discussion forum under each question. The screen name

that is visible to other users defaults to the first part of your e-mail address. You are able to change

this at any point and this will change the screen name for all the previous and future comments

associated with your account.

We have a policy of limiting e-mail communication to a minimum, but we may send a subscriber an

e-mail to welcome new subscribers, answer specific queries about the site (including reminding a

user of their password), to answer specific queries regarding a question, and the development of the

website etc.

If AcePhysio Ltd believes that your use of the site is unlawful or damaging to other users, we reserve

the right to disclose the information obtained about you to the extent that it is reasonably necessary

in our opinion to remedy the situation and prevent such conduct continuing.

Your IP address may be stored and used to help identify you and to gather broad demographic

information about you for statistical purposes. We may also use your IP address in helping to

diagnose problems with our server. Your IP address may also be used to assist in the detection of

fraud, and we may pass this information to the police.

It is your right to have any information that we store about you erased. You can do this by e-mailing

us at,

We use a Google service which places a cookie on the user’s computer and is used to provide

marketing data.


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